Lease Documents
Last Updated: September 10, 2026
What a tenant signs
Only one document carries your signature at move-in. Here is each document, and how you agree to it.
1. General Lease — signed digitally
The only document you sign at move-in. It is the base lease, identical for every tenant: parties, unit, term, rent, deposit, insurance, and the personal guarantee in Schedule C.
You sign it electronically in Storeganise, our rental system. You will see “Sign the agreement” under “Before you move in” when you log in at rental.flex-town.com. Nothing is printed and nothing is posted to you.
To see a completed lease before you sign anything, look at this filled out example — the tenant and unit shown are invented.
2. Lease Addendum — signed on paper, only if you have one
Where anything specific to your tenancy is written — a rent concession, a build-out, an exclusive, a special exception. It also carries the unit and site map as Schedule B. Many tenancies never need one.
The Facility Manager prepares it, prints it, and you both sign it by hand. The Facility Manager keeps the signed paper original. This one is not done in the app or in Storeganise.
3. Terms, Site Rules and Privacy — agreed in the app
You do not sign these separately. You accept them each time you sign in to the Flex Town app, on the Apple App Store or Google Play — so the version you agreed to is confirmed again at every sign-in, and you are never bound by a version you never saw.
The Terms and Conditions are the standing legal terms behind every tenancy. The Site Rules cover the day-to-day use of the shared site — deliveries and freight, the forklift, dumpsters, mail, shared bathrooms, parking and access. The Privacy Statement covers how your information is handled, kept and deleted.
Signed where, at a glance
Every document in your tenancy, and how you agree to it.
| Document | How you agree | Where it happens |
|---|---|---|
| The signed agreement General Lease |
Electronic signature | The tenant portal |
| Lease Addendum Only if your tenancy has one |
Signed by hand, on paper | In person, with the Facility Manager |
| Terms and Conditions | Accepted at sign-in | The app |
| Site rules and facility policies | Accepted at sign-in | The app |
| Privacy | Accepted at sign-in | The app |
| Updated agreement clauses | Accepted at sign-in | The app |
For whoever runs the facility
1. Facility Manager’s Addendum Guide
How to fill in and use the Addendum: the process end to end, what a manager can agree on their own, and the checklist to work through after signing.
2. General Lease — Filled Out Example
A completed lease with sample values, useful for showing a prospective tenant what they will end up holding. The tenant and unit shown are invented.
3. General Lease — Technical
The same General Lease with merge-field codes and setup notes left in, showing where each value is stored. For whoever configures the rental system.
Which document wins
Where two documents disagree, the one higher up this list applies — but only on the points it actually covers.
| Rank | Document | What it does |
|---|---|---|
| 1 | Addendum | The specific deal for one tenancy. |
| 2 | General Lease | Parties, unit, term, rent, deposit, insurance. |
| 3 | Terms and Conditions | The standing legal terms. |
| 4 | Site Rules | Day-to-day operating rules for the site. |
| — | Privacy Statement | Outside the ranking. An Addendum cannot override it. |
Paying rent
Rent is due in advance on the 1st of each month. Card and automatic bank debit run through the tenant portal at rental.flex-town.com; Zelle, bank transfer and Wise carry no fee. The full list of accepted methods and their fees is in section 4 of the General Lease.